Return and Refund

At GlycoGuard, we are committed to providing you with the highest quality products and exceptional customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. Our Return and Refund Policy is designed to ensure a seamless and fair experience for all our valued customers, in compliance with Google Shopping policies.60-Day Satisfaction Guarantee:
We offer a 60-day satisfaction guarantee on all GlycoGuard products. If you are not completely satisfied with your purchase, you may initiate a return within 30 days from the date of delivery.Eligibility for Return:
To be eligible for a return, the product must be in its original packaging, unused, and in the same condition as you received it. It should also have the original receipt or proof of purchase.Initiating a Return:
To initiate a return, please contact our customer support team at [customer support email]. Our dedicated team will guide you through the return process and provide you with the necessary instructions.Refund Process:
Once we receive your returned item, our team will inspect it and process your refund. A credit will be applied to your original method of payment within a reasonable timeframe.Exclusions:
Please note that certain items, such as items marked as final sale or promotional offers, may not be eligible for return.Shipping Costs:
Shipping costs for returning the item are the responsibility of the customer, unless the return is due to a defective or incorrect product received.Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund, including shipping costs.Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please reach out to our customer support team at [email protected]. We are here to assist you and ensure your satisfaction.GlycoGuard is dedicated to providing you with exceptional skincare solutions and a seamless shopping experience. Thank you for choosing GlycoGuard for your skincare needs.